Cancel My Order - Twisted Choppers

Need to Cancel?

Order Cancellation Request

Act Fast

Orders are processed throughout the business day. The sooner your request reaches us, the more likely we can stop fulfillment before it begins.

Not Always Possible

Once an order has been sent to our warehouse or transmitted to a fulfillment partner, it cannot be cancelled. We will let you know either way.

Please review our Return and Refund Policy for full details on cancellations, fees, and timing.

Submit Your Request

Cancellation Request

For the fastest response during business hours, call us at (605) 498-0105 (Mon-Fri, 9 AM-4:30 PM CST). Phone is faster than this form when an order is actively being processed. Have your order number ready when calling.

Your Information

Full Name *

Phone

Email Used on Order *

Order Details

Order Number *

Reason for Cancellation *

Additional Comments Optional

Acknowledgments *

I have read and agree to the Return and Refund Policy, including the section on Order Cancellation.
I understand that cancellation may not be possible if my order has already been sent to the warehouse or transmitted to a fulfillment partner, and that Twisted Choppers will respond with the outcome.
I confirm that I am the customer of record for this order, or that I am authorized to request its cancellation.

Electronic Signature *

By typing your full legal name below, you confirm the information provided is accurate and you agree to the acknowledgments above. This typed signature has the same effect as a handwritten signature under the federal E-SIGN Act.

Type Your Full Name

Common Questions

FAQ

How quickly will my cancellation be processed?

We review cancellation requests as fast as we can during business hours (Mon-Fri, 9 AM-4:30 PM CST). For the absolute fastest response, call us directly at (605) 498-0105.

What if my order has already shipped?

If your order has already shipped, it cannot be cancelled. Once you receive it, you may follow our standard return process. See the Return and Refund Policy for details.

Will I get a full refund?

Yes. If your cancellation reaches us before your order has been sent for fulfillment, a full refund will be issued to your original payment method.

Why do I have to sign and acknowledge?

Your signed request creates a clear, timestamped record of your cancellation. This helps both you and Twisted Choppers by ensuring there's a documented record of when and why the cancellation was requested.